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Big-g
07-02-2002, 01:45 PM
Just wanted to know. I ordered in Virginia, because I was going to take a job there. That did not work, and so now I am going to Dallas.

So now, I want to know which dealer is the best when I get there. I will have to drive it to Texas, and I recognize that the dealer will not give me preferential treatment, but at least they will fix whatever issues might arise.

Any help is appreciated.

john avez
07-02-2002, 01:50 PM

lincoln30
07-02-2002, 01:56 PM
The 2 Dallas dealers suck a$$ (John Roberts and Classic).

Big-g
07-02-2002, 02:02 PM
What makes them so bad? I got no problem trekking to find good service. Within reason of course.

lincoln30
07-02-2002, 02:50 PM
I could write a novel about all the times I've had bad experiences at John Roberts and Classic. Lets just say that even if it's free service I don't trust either dealership to complete the work correctly/satisfactorily. That doesn't mean Autobahn and Moritz are perfect and don't make mistakes, but at least they can admit it and remedy it satisfactorily. I work walking distance from John Roberts, yet I still drive 35 miles to have my car serviced at Autobahn.

BTW: I've never used Moritz for service, but I have a couple friends that swear by them.

lincoln30
07-02-2002, 02:53 PM

BBENTANCOURT
07-02-2002, 03:01 PM
I have serviced all my cars at Moritz in Arlington since '95. Good service department.

firemop
07-02-2002, 03:05 PM
I live about 40 mi. from Moritz and have to drive past the 2 Dallas dealers to get there. I bought my E36 M3 at Moritz and had excellent experiences with the service department over the 6-years that I owned the car. I bought my 2002 in El Paso, and since I have no access to loaner cars at Moritz, it is not worth the drive and hassle to go there anymore. I am now getting my service done at Classic because they are closer to my home and office, and they seem to be doing a good job - a vast improvement over my first experience there. The service advisor and techs are knowledgable and hey - they put the right oil and diffy fluid in at my 1200 mi. service!

It will take time to have the same confidence that I had at Moritz, and Classic is a much busier dealership so the personal relationship will take longer to develop too. So far, from my standpoint they are doing OK. <br><br />
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"The brakes I care most about belong to the guy behind me."
'02 SMG Coupe - 11/01 Build - Engine O.K.
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Big-g
07-02-2002, 03:13 PM
Well, not that much. Basically, the car will be here in the 3rd week of July, and I start work the last week, as it now stands.

Big-g
07-02-2002, 03:17 PM
What kind of travel times will it be from downtown Dallas or Park cities area to Arlington?

I have to go find a place now, and these are the two areas I'm leaning towards. Having not seen anything yet, it's just a very big guess.

js
07-02-2002, 03:20 PM

lincoln30
07-02-2002, 03:22 PM
From Downtown (not rushhour) it will take about 20 minutes to get to Moritz, 30 to get to Autobahn.

AK
07-02-2002, 03:33 PM

Big-g
07-02-2002, 03:40 PM
Thank you gentlefolk.

It sounds like the John Roberts shop is not too sweet. I got thumbs up on the Autobahn and Moritz shops, and a maybe (one up, one down) on Classic.

I thought I was going to have more time to sort through all of this stuff, but the pace has definitely accelerated.

I appreciate the help.


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