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09-04-2002, 06:25 PM
I haven't received Hans' letter yet (10/01 build, VIN ****13556).

Do we have any sense yet of whether the letter is going to all M3 owners or only to a select population? If the latter, do we have any idea what that population is?

09-04-2002, 06:28 PM
Most of us appear to have gotten it, along with all dealers, and plenty of folks who don't regularly post here. I'd guess they just mailed it to all known M3 owners (folks who bought used might not have an address on file at BMWNA)

IE Greg
09-04-2002, 06:30 PM
Mine is a 6/02 build - taken delivery of on 9/15/2002.

09-04-2002, 06:31 PM

IE Greg
09-04-2002, 06:31 PM
Dang typos

09-04-2002, 06:32 PM

-Andy Escobar

Finally got my baby......loving it !!!!

09-04-2002, 06:33 PM

09-04-2002, 06:35 PM

09-04-2002, 06:36 PM

Jim in Oregon
09-04-2002, 06:45 PM
the sales manager had a whole stack of the letters to give to M3 owners. I told him I already received one. Apparently all the dealers are receiving a stack of the letters to make sure no one gets left out.

09-04-2002, 06:46 PM
So far, those on the East Coast reported receiving them first. West Coasters (I got mine last Saturday) are getting them now. I wouldn't subscribe to any conspiracy theory of BMW sending this goofy letter to certain select individuals. I'm sure they just pulled the list of M3 owners.

09-04-2002, 06:51 PM

Mr. Grinch
09-04-2002, 06:57 PM
Maybe its limited to BMWNA? I get the feeling BMW Canada is not in on this.

09-04-2002, 07:02 PM
<br><table border=0 cellpadding=0 cellspacing=0 width=424><tr><td width="50%" align=center><a href="" target="_blank"><img src="" width=200 height=150 border=1></a><br><a href="" target="_blank"><font color="black" size="-2"><b>My 2002 BMW M3 CBM</b></font></a></td><td width="50%" align="center"><a href=""a target="_blank"><img src="" width=200 height=150 border=1></a><br><a href=""a target="_blank"><font color="black" size="-2"><b>My 2003 Honda Civic Hybrid</b></font></a></td></tr></table>

09-04-2002, 07:20 PM
<br>'02 Imola Red/black Cloth 6spd coupe.

09-04-2002, 07:22 PM
Is one posted somewhere?

09-04-2002, 07:30 PM
Don't think it has anything to do with posters on this board.

09-04-2002, 07:30 PM
I think it is everybody. My SMG M3 is only 3 months old. Apr 2002 production.

09-04-2002, 07:30 PM

09-04-2002, 07:33 PM
The letter we got was specific to the M3 - it would not make sense in an M5 context... Perhaps there is an M5 variant, but I doubt it. Despite attempts to pretend otherwise, the letter was about S54 engine failures.

09-04-2002, 07:39 PM

09-04-2002, 07:50 PM

09-04-2002, 07:55 PM
LOL!! The dealer is now passing out the letters that describe all the things THAT THE DEALER IS RESPONSIBLE FOR!! Am I the only person who now views the BMW Group & dealer franchises as a 3 ring circus?

09-04-2002, 08:09 PM
<br><img border="0" src=" M3 Cabrio.JPG" width="150" height="180"></a></p>

09-04-2002, 08:27 PM

09-04-2002, 08:55 PM

09-04-2002, 09:07 PM

09-04-2002, 09:15 PM

09-04-2002, 09:31 PM
BMW of North America, LLC

August 2002

RE: Answers to Your M3 Questions

Dear M3 Owner:

Power, Precision, Passion - these are the attributes and the essence of your M3.

As much as you are enjoying your M3 and living your passion, we at BMW are committed to you as our customer. We are listening carefully to make your ownership experience the best.

Many of you have contacted our Customer Relations Department or are engaged in discussions on the Internet with questions about maintenance of your M3. I would like to take this opportunity to clarify some issues.

The BMW Full Maintenance Program included with the purchase of your M3 covers a transmission fluid and differential oil change as well as subsequent engine oil services and inspections, as indicated by your Service Interval Indicator System, up to 3 years or 36,000 miles. We recommend and will only use SAE 10W-60 Synthetic oil (BMW part number 07 51 0 009 420) in your engine. We can ensure optimum lubrication and the BMW recommended oil change interval only if you use BMW approved engine oil. I encourage you to take advantage of these complimentary services to keep your M3 running at its best and maintain its value at the same time.

The tight tolerances and extra load bearing capabilities of your transmission and rear axle differential require special maintenance efforts. Thus, we include oil changes for both of these components at the 1200-mile service. We also recommend transmission and rear axle differential oil changes at the 2nd Inspection which is typically due at about 60,000 miles, as indicated by your Service Interval Indicator System. Only BMW approved synthetic transmission and rear axle oils may be used: MTF-LT-1, BMW P/N 83 22 9 408 942 for the transmission (both manual and SMG) and Castrol SAF-XJ, BMW P/N 83 22 1 470 080 for the rear axle differential.

Your authorized BMW center is your best choice to perform these services for you.

[bold]Please use only high quality, name brand premium gasoline for maximum performance to minimize deposits and engine oil contamination.

Your 333 horsepower 3.2-liter engine requires precision engineering. To develop the full power potential of your engine, you must properly break in this power plant. I trust you have been able to restrain your urge to exploit the free revving potential of your engine during the first few hundred miles, as we advise on the windshield label. I hope you are now enjoying the absolute smooth running full power output. As on any Motorsport product, we constantly remind ourselves that this engine needs to be at operating temperature before it can deliver full power and high engine speeds.

Your tachometer incorporates cold engine warning LEDs. Starting at 4000 rpm, orange LEDs are illuminated with a cold engine start up. The LEDs will go out, in 500 rpm increments, as the engine warms up. The engine control system monitors the engine oil temperature and signals the instrument cluster for operation of the oil temperature gauge and illumination of the LEDs.

This is no techno gimmick; all engine components need to expand and adjust to the operating tolerances as the engine warms up before you make demands for full power output.

[bold]Ladies and Gentlemen, warm up your engines!

Please do not overrev the engine under any circumstances. Also, be careful not to pump the accelerator pedal when there is no engine load, e.g. when the vehicle is not in motion. The best, most efficient and safest way to warm up an engine is to drive with moderate engine speeds until you reach the operating temperature.

I hope you find my engineering-minded remarks helpful, and I encourage you to call our Customer Relations Department at 1-800-831-1117 if we can be of further assistance.

We wish you many more days of Power, Precision, and Passion.



Hans. G. Duenzl
Vice President
Aftersales and Engineering

09-04-2002, 09:36 PM
Hans, why did the chicken cross the road?

Top 10 answers from Hans:

10. Chickens are neat.
9. Thank you for your inquiry. The answer is 14.
8. Ultimate clucking machines need good cages.
7. What?
6. Can you repeat the question 72 times please? 73? 74? 75?
5. We do not know, but were pretty sure it was the chicken's fault.
4. We believe future chickens will not do so, probably.
3. If you fed the chicken properly, it would have stayed put.
2. Let's talk about pigs.
1. It needed to use the restroom (a chicken-sh#&*t answer).

09-04-2002, 09:40 PM

09-04-2002, 09:53 PM

09-04-2002, 11:22 PM

09-05-2002, 12:20 AM

09-05-2002, 06:06 AM
the contents of the letter. But then he has already admitted I know more about the car than he does. LOL

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