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Thor720
11-12-2003, 12:42 PM
hello again,

just dropped my car off this morning at hassel bmw in ny. for the checking of the rear differ. and some other small things. at 10am they called back to tell me that i wont have my car till friday because i need a new rear differ. service rep "your rear differ is [Oops!]" is what he told me. he also said that i shouldnt have been driving it. i am shocked i guess. only had the car 6 months. 03.5 m3 coupe. 6000(registered) miles and i need a new rear differential. but service rep was good before calling me he said he had already placed special order for the part should be installed on friday. will post back when that is complete.

quick question: would donuts and figure 8's damage the rear differential??

thor720

mvf4s
11-12-2003, 12:47 PM
<br><center><img src="http://members.roadfly.org/mvf4s/sv.jpg"></center>

Thor720
11-12-2003, 12:48 PM

kmurph
11-12-2003, 01:06 PM
...took the car to the dealer yesterday. I told them in advance that the seal on the passenger side output shaft was leaking...so they had ordered new seals. After they looked at it, they found that the bearings were bad...I've been driving the car for several weeks since the leak was discovered and have not had any problems....<br>
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kmurph
Pittsburgh, PA
<img src="http://members.roadfly.com/kmurph/M3GTR2.jpg"><img src="http://members.roadfly.com/kmurph/M3GTRs.jpg">

Thor720
11-12-2003, 01:24 PM
at 6k thats where i wonder. what did they do worng. wrong oil?? or just plain manufact. problem. who knows and with the warranty who cares, just the fact of leaving my baby over night :(

kmurph
11-12-2003, 04:38 PM
The diff shoouldn't fail at either 6k miles or 39K miles...I'm guessing with yours....mfg. defect...or it wasn't broken in and serviced properly within the first few thousand miles - even then...it should not fail.

Oh well, I figure the more new parts I have on the car, it is less likely they will fail against unless there is a design flaw, of course.<br>
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kmurph
Pittsburgh, PA
<img src="http://members.roadfly.com/kmurph/M3GTR2.jpg"><img src="http://members.roadfly.com/kmurph/M3GTRs.jpg">

stevencldr
11-12-2003, 05:38 PM
I took my car into East Bay BMW , told them to test drive the car before it was warmed up, and do slow left turns and listen for diff squeel + jerk. First time, they said nothing was wrong. Aout 3 months later i take it in a again because it had gotten worse. So, this guy Brett who works in service tells me that its supposed squeel and be loud because its a high performance car. Now, i am quite young at 20 yrs old, so i guess he either thinks that i am stupid or just has no respect for me, so non the less i refuse to take the car in that state. So i speak to another service advisor and he tells me to come in the following morning and go for a test drive with the head mechanic. So, next day, i speak to the head mechanic (i forgot his name, he was really helpful) and tell him the problem before he gets my car for the test drive. As he pulls up to take me for the test drive, he says he already noticed the problem and that it will probably require a new diff. So they replaced it. Now, i think its absurd that they have people working in the service department that dont listen to customer complaints, and even worse, argue for the sake of arguing because they think they know better. I mean, had i not been so persistant in having them take a close look at the diff, i probably would have had to drive the car untill it failed. Oh well, i guess even ignorant [Oops!] need jobs....

stevencldr
11-12-2003, 05:42 PM


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