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  • 08-21-2011, 11:51 PM
    Unregistered

    To Dlr or not to Dlr

    Hi,

    Have mixed results with Dealer. My experience is that the Dealer always has the the right equipment to work on their cars. I have realized in the past that to get to an accurate diagnosis you generally have to push for an experienced Tech.

    We also have to realize that we drive BMWs.

    nough said
  • 08-01-2011, 03:19 PM
    Unregistered

    Right on Debbie!!!!

    ...if you cant afford the dealer service you shouldnt be driving a BMW. There are many potential issues that cant be solved by your local shop. For example my X5 wouldnt start. After my X5 being mauled by my local shop, I had it transported 200 miles to the city. At the dealers, they said my X5 wouldnt start because.....drum roll please....the starter was bad.

    Easy issues CAN be resolved by your local guy...higher level issues demand attention by the dealers....
  • 02-13-2011, 05:34 AM
    Johnny K.

    Re: inspection 1 and 2 observation

    Hi Bob!

    You're right: actually I have the same problem with my X5 in Austria.
    It doesn't matter if these guys need approx. 10 minutes for some checks (cause they're working quite slowly), but they calculate a full hour for that. Regarding the spare parts: that's really a horror! If you check some only distributors for original X5 spare parts, the official BMW dealer wants approx. 400% more!!! Like you mentioned before, some things you can fully do on your own, without
    the help of "qualified BMW technicians". But finally you need that
    damn stamp on your service card to keep the value of your BMW.

    I know...
  • 10-01-2010, 12:06 PM
    Bill

    Re: If you can't afford $630

    Hi Debbie,

    You existance on this thread is useless. Unless you have some valuable input then don't bother.

    Regards,
  • 04-18-2007, 07:23 PM
    SCX5

    Guys, this thread is two years old!

  • 04-18-2007, 07:08 PM
    Kendall

    TROLL alert....

    If you owned BMW's long enough and been to a variety of different dealers (experience which you obviously do not seem to have)... you would know firsthand just because a car is under warranty and you insist on telling them to make things right, can often fall on deaf ears when the dealer is UNABLE to diagnose a defect or problem, causing you to re-visit the dealer over the same problem making several unnecessary trips....
  • 04-16-2007, 10:46 PM
    HarryP

    Absolutely rude response - get a friggin' life.

  • 04-15-2007, 02:08 PM
    Donna

    Re: If you can't afford $630

    Debbie, I hope this will still post. Debbie, you have some real issues. What a nasty response to a perfectly sound issue. There was no point to it, other than an obvious attempt to let readers now how superior you are. So desperate, I feel sorry for you.
  • 08-18-2005, 07:33 PM

    I have never owned a car out of warranty

    If the dealer made a mistake, bring the car back and make them fix it immediately. Make them make things right by you.

    My dealer only charges $80.00 an hour I believe.
  • 08-18-2005, 06:49 PM
    ALB

    Re: Dealers charge a fair price for a day's work

    Glad your happy, just don't cry when the newbie service tech with "0" training leaves the oil cap off or leaves a quart low due to the filter change, both have happened to me at the stealer. THAT is why I do my own maintinance, not to save $630.

    Chances are you didn't even know what they did or didn't do, out of warranty that costs YOU later. My local dealer shop rate is about $180/hr, I know I dont make that much
  • 08-18-2005, 04:44 PM
    Jeff

    Do it yourself and save $$$ for real repairs. The

    prices the dealer charges for these items is obscene to say the least. I would recommend investing in a reset tool if you plan to keep the car for a long time. I just did my 740 Inspection I myself and saved over $600. And I feel I did a more thorough insepction than the dealer would have.
  • 08-17-2005, 11:15 PM

    Dealers charge a fair price for a day's work

    Most dealers go the extra mile for customer service. My dealer treats me like absolute royalty and I have never received anything less than outstanding service from them.
  • 08-17-2005, 10:53 PM
    bobthebuilder

    Re: If you can't afford $630

    Debbie,

    It doesn't have anything to do with affordability, but rather paying a fair price for a day's work. Not to mention going the extra mile for customer service.

    Example: I had the INSP2 done at the third party shop. He called me at work and said I needed a water pump and oil separator hoses, then invited me over to see the problem. Said he'd hold up the work on my car until I could get over there. Being a gearhead (he knew that), I was there in 30 minutes and had an interesting and informative conversation about X5 service and repairs. When I told him my CPO warranty would cover the water pump but I wanted him to do the hoses, he didn't charge me for the water pump inspection (required some extra disassembly). My dealer would never do that - plus, customers are not allowed in the shop at the dealer.

    He earned a long time customer (it was my first visit there).

  • 08-03-2005, 05:47 PM

    If you can't afford $630

    you can't afford an X5 in the first place.
  • 08-01-2005, 12:31 PM
    fast4d1

    Re: inspection 1 and 2 observation

    $130 to change the microfilter. LOL.

    I had an outer front CV boot changed at an independent shop (not BMW specific). it cost $275 total. if you notice a wheel with lots of gunk on it (worse than the usual brake dust)check it out closely. you'll see lots of black grease if the CV boot is torn. I caught almost right away so all it required was a new boot.
  • 08-01-2005, 09:00 AM
    sterno

    Be ready for more costs

    INSP2 is not the same as INSP1. The dealer checks everything under INSP2, it's not the same as a GM 60K mile checkup. With your V8, be prepared for valve cover gaskets, belts, all rubber brake lines, etc. They all go bad at about INSP2 time.
  • 08-01-2005, 12:09 AM
    bobthebuilder

    Re: inspection 1 and 2 observation

    Found an independent shop, first rate, to do Inspection 2 for $350. Extra for the flushes, but it's like 70 bucks each. Owner used to work for the local dealer and specifically prices his similar services to earn a fair profit and not rape the customer.

  • 07-31-2005, 06:14 PM
    Lin Gilbert

    Check front CV boots carefully

    That's about the mileage that mine went out, and they tried not to honor the warranty because they said it would have been caught earlier by them, instead of the shop that changed my oil who didn't note it. Then I went through some water and ruined the axle bearings.
  • 07-29-2005, 12:06 PM
    marinakorp

    will not void CPO warranty

    keep receipts

    the CPO states that it has to be done... not by whom<BR>
    <BR>
    <BR>
    <a>Sport Package, DSP, Xenons, 2 tone BLK/GREY Interior, <br><br>Modifications:
    <br>Powerchip Gold 93,M5 rear sway <br> Shadow Badged, Shadow Chrome Grill, </a>
    <A HREF="http://www.roadfly.org/bmw/gallery/index.php?path=14622,1;-12,1;"

    <IMG SRC="http://www.**********.com/photos/data/502/7767Dyno1.jpg?8601" ALT="short_desc" HEIGHT=233 WIDTH=473 BORDER=0 ALIGN=CENTER></A>
    <BR>

  • 07-29-2005, 08:00 AM
    Ol'UncleMotor

    Re: inspection 1 and 2 observation

    I agree that the "inspections", espc on our nickel, are simplistic in practice and good profit margins for the stlr. Imo, getting a privateer to do brake fluid & coolant and a quick look-see,(that quick look is all the stlr does,too) is the way to go. Should have Zero effect on CPO "warr"; keep receipts of work. GL,md
    PS: the microfilter change out is 10 mins if you "fumble",lol!
    An "hour" of charge? No way.
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