Please go to lexus or mercedes
I'm going to unload here. If you work with a dealer and give them fives then they will be much more willing to work with you. Period. A lot of people's pay depends on that score you give. If you are adamant about giving low scores on a repeat basis then if I was inclined I would definately not be encouraged to help you in the repair of your vehicle. That's the way it is. Scratch my back and I'll scratch yours. I have assisted many owners in situations where there was absolutely no obligation to help them at all, but simply because of their consistent good csi scores and loyalty they recived assistance. With your statements and scores of 1's I would not give you any assistance whatsoever. Take your 1's to Mercedes or Lexus. Good riddance. Their products break too. I only hope they show yoou the same respect you show have shown BMW.