Bill is great, got my book last week also
After many dead ends talking to clueless people at bmwna and dealers, this board sent me to Bill. Thank you Bill and this board!Rjay
Great news. Bill is the BEST!!!
Contact info for Bill please
All of you who recently received your Books, are you original owners? I know the first owner never received his, so I'm hoping my Book is still out there.
'01 Z8 Titanium
'73 3.0CS Baikal
Re: Contact info for Bill please
I never actually spoke to Bill until he called me to say my book was coming.
I called normal customer service and asked for him. The person said that they could help me and I didn't need to talk with him. I told them what I wanted, and they said that only the original owner could get the book.
I explained that the original never got it, and Bill had helped people track the book down for the current owners in such cases. They said they would see what they could do. About a week later they called back saying that they were still working on it.
About 5 weeks later Bill calls to say it is on the way.
I know Bill's number can be be found if you do a search as I found it after I made my call.
From what I know, direct contact with Bill tends to get a faster result, but regular customer service did get mine, albeit I did drop Bill's name.
<table><caption align="bottom">Chandler, AZ<caption><tr><td><img src="http://members.roadfly.com/orcatek/signature.jpg" alt="1997 840Ci Alpine White/Parchment 2003 Z4 Maldives Blue/Black"></td></tr></table>