Re: From an ex-longtime ABS customer
I could not agree more. Once I started asking to see a break down of parts and labor, or a desire to do work in stages (e.g., front brakes this week rear brakes in two weeks), I received a very cold response. When asked for the break down on parts v. labor, Grant told me it didn't matter and why did I need to know. After giving this guy several thousands of dollars to do repairs, he still gives me attitude. News for Grant: you need us far more than we need your service.
I've switched to Martin's as well and have nothing but positive things to say, and a little additional money in my pocket.
Looking for a good BMW shop(s) in DC Metro Area
Can someone tell me where I can go to repair my bimmer for reliable and reasonable price? I'd appreciate your remarks, comments or your experience. I need to replace the CV Boot on the left-side according to the recent BMW shop in Rockville, MD.
Re: yup, sounds about right
My exploratory phone call was like talking to the Bubble Boy from that "Seinfeld" episode. I'm a little scared.