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  1. #1
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    Member No: 138925 eshwars is an unknown quantity at this point eshwars's Avatar
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    CPO car problems

    Hi all,

    Last week, the CPO '03 530 I purchased using using BMW's CPO web site finally arrived. I was of course very excited. The dealer shipped it accross the country.

    Unfortunately, since receiving the car I'm discovering problems:

    1. There was damage while shipping (I'm pursuing this with the shipper's insurance company with my insurance company's help).
    2. I discovered that the dealer hadn't addressed a number of problems that should have been fixed as part of the CPO certification:
    a) The MID/Radio display is malfunctioning and shows garbled characters (several rows and columns of pixels are bad)
    b) The odomemter and central message display has the same problem
    c) There were no Valet and Wallet keys accompanying the car
    d) There appears to be rust on the brake pads and calipers

    Does anyone have suggestions on how to go about getting these issues addressed? The dealership who sold me the car is not being very responsive. :(

    Thanks a lot.

    - Eshwar

  2. #2
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    Member No: 124000 528ita is an unknown quantity at this point 528ita's Avatar
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    you might take that up with BMW NA

    I'm not sure they would really go to bat for you, but a CPO car is supposed to be up to a certain standard. BMW might like to know that this particular franchise is not keeping with that standard. These problems are not cheap.

  3. #3
    NGS_M5
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    Should be able to get bad pixel parts replaced

    at any dealer under CPO warranty.

  4. #4
    G
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    Wouldn't the original warranty cover some ot this?


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