The BBB Autoline Program as an Alterative Arbitration Option:

As a service to the public, the non-profit Better Business Bureau provides the Autoline arbitration program to consumers in all fifty states. You need not be a member or affiliated in any way with the BBB to use this service.

As you know from reading the other articles in this section, arbitration is a feature of many state's lemon laws. Most often, a consumer seeking redress for a defective automobile must take the claim through some sort of arbitration program before a court will hear the case...

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