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  1. #1
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    Member No: 56726 lezonebay is an unknown quantity at this point lezonebay's Avatar
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    Yes | No

    PLESE I need help with internet/DSL -

    I have installed a new modem which is actually a router/modem combo -a gateway I think. The wireless side is working fine, speed is great, etc. but my main computer which uses an ethernet connection (wired) is extremely slow and instable. it would just stop working for a minute (or actually 10-20sec) but then comes back and works again. certain web sites are extremely slow and others are just oke, some are even get to the fast speed. In a same time my wireless note-book is extremely fast. I have a 3.0Mb/s download and 365k upload speed on the wireless end and 1.0Mb/s download and 212 upload on the wired if it is running. When not running, I have 0 - 0. the tech guy told me it is my computer and suggested that I run the defregmenting which I did but no help.
    I had a normal modem and router before and it was working fine but was giving me the overheat trouble as if it was running for several hours then it would show a cable disconnected error and I had to disconnect all ethernet cable wait a little and plug it back. since this was bothering me and I wanted more speed I upgraded and got the new modem/router combo (gateway)
    On the wired connection I'm running XP and on the wireless it is VISTA.


  2. #2
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    Member No: 71085 jef is a splendid one to behold jef is a splendid one to behold jef is a splendid one to behold jef is a splendid one to behold jef is a splendid one to behold jef is a splendid one to behold jef is a splendid one to behold jef is a splendid one to behold jef's Avatar
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    Yes | No

    Vista may be your first problem

    Check to make sure your router doesn't require any special drivers to play with Vista. Also, you didn't say how many ethernet ports you have but if more than 1, switch to a different port for the heck of it.


  3. #3
    Ethan W
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    Yes | No

    Make sure the network card speed is setup

    to autonegotiate rather than being hardcoded to 10 or 100 Megs full or half duplex. I find that to be the most comoun problem...

    Will try to come up with something else if this doesn't work...

  4. #4
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    Vista is the one actually works !:-)

    I know it is weird but XP does not work and Vista works !
    well XP does work also but slower and less stable ! anyway I'm still trying to solve the issue by erasing all that is not needed in the memory. Seems to me that the computer is working while I'm trying to surf or actually something is blocking me to get to the sites.
    the weird thing is that not all web sites are the same speed - and here I mean one of them took 45seconds the other took 14sec and some takes only 3-4sec. differences are oke but not this much. Simultainusly opening them on the notebook with vista took less then 3s on all web pages ! same time same modem etc.
    <a href="http://mydrive.roadfly.com/photos/pic.php?u=56726KDZYN&i=5166"><img src="http://mydrive.roadfly.com/photos/pic.php?u=56726KDZYN&i=5166" border="0"></a>

    1997 840CiA
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    Yes | No

    Might be you need a new card for your PC.

    I had to swap many cards out over the years because of solder points in the vicinity of the plug-in turning cold over the years, probably form the heat cycles. A very good ethernet card nowadays will cost you no more then $20-$30 at the most.

    Just an idea.

    Chris

  6. #6
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    I can not find that anywhere where is that setup ?

    sounds like the case as my icon shows 100mps every time does not matter what the connection speed is. can it be 100mps at all times ? I doubt but anyway I did not find any area where I can adjust that. <a href="http://mydrive.roadfly.com/photos/pic.php?u=56726KDZYN&i=5166"><img src="http://mydrive.roadfly.com/photos/pic.php?u=56726KDZYN&i=5166" border="0"></a>

    1997 840CiA
    1990 Z1
    2002 Astro Van
    2002 Lexus GS300
    2007 Mazda CX9 AWD
    1998 Yamaha Blaster/Breeze


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    Yes | No

    I agree- swap the card.....read on-

    if the ethernet is built on the motherboard, that is probably where your problem is, I've seen it many times with age. Disable the on-board enet and install a pci card. Any other symptoms from this box not pertaining to ethernet speed? If so, sounds like capacitors on the motherboard are fading....time for a new computer!

  8. #8
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    well HD already died, replaced that but the whole

    thing is "only" 3 1/2 years old ! I know it is a lot because I have had a computer business for 12 years. I used change the computer every 2-3 months. But now with my business this computer is perfectly good for my needs. My invoicing computer has no modem and a Celeron 300 processor (pentium 1) and still works fine for all the stuff I need it for.
    My wife's notebook is not faster nor does it better then mine if all works. the trouble started when I went from modem to gateway. I do not think it is hardware related but could have an effect. I did not change anything else but the modem.

    Bellsouth guy today gave me 2 tips - cordless phones 2.4GHz can affect DSL line. SO he installed the filter at the phone not outside in the box.
    2nd clue was that my copper line was extended (?) to the street and he cut that off. He said that helped to get some noise out ?

    at the beginning none of the computer worked faster then a dial up modem !
    so I did some cleaning on mine and took the firewall and virus software off and it seems to be running fine.
    Could it be that those softwares were made for the old modem got in fight with the gateway ?
    argh... car electronics and computer electronics used to be simple and elegant. Now it takes a team of guys to find 1 simple error.

    back in the 90's I could build a complete Novell system, install and maintain it. All was easy and simple, everything made sense. I barely had to restart the servers, now all I can hear from the tech guru's - well lets restart the machine, lets unplug the machine for a while etc. BS. If a machine works it works, if it is a junk then you go and do all that woodoo. Also all parts are made in china. that tells you everything.
    <a href="http://mydrive.roadfly.com/photos/pic.php?u=56726KDZYN&i=5166"><img src="http://mydrive.roadfly.com/photos/pic.php?u=56726KDZYN&i=5166" border="0"></a>

    1997 840CiA
    1990 Z1
    2002 Astro Van
    2002 Lexus GS300
    2007 Mazda CX9 AWD
    1998 Yamaha Blaster/Breeze


  9. #9
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    Yes | No

    Hey Laz-

    there was a bad run of capacitors that came from China a few years ago or so. It impacted EVERYONE in the electronics business, mostly the computer business. Dell suffered bad from this, as did many in the motherboard business. I personally have seen 3 of my 8 machines in my business suffer from this. First round, I replaced the caps. Second time I replaced the computer. Many wierd symptoms can arise. I have seen drive controller problems that will kill your drive as well, rare that it would damage the drive, but it would still look like a bad HDD or slave would disappear. I realize your new drive works ok, but the slow performance and "sensitivity" of the machine sounds like you may have more of a problem than ethernet. Why it seems to have surfaced upon changing modems is a guess. As far as the phone guy eliminating noise and filtering- you said one of your wireless thru the same modem is working perfect. This would eliminate any question of the quality of DSL to your modem. You know your machine, if it seems to be sick and slow, don't have any viruses etc., you may try it in another location at a friends house or office? Oh, and the 100mb connection will always show if the modem and your card support it. Sounds like it is auto-selecting just fine. You can play with those settings and force it to 10mb, but I don't think it's going to help you. The 2.4g cordless phones will interfere with the WIRELESS side of the modem, not the line side. I have seen very little of this. JMO-hope it helps

  10. #10
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    you hit it ! I have a DELL ! Got it from Steve

    remember that kid named Steve ? Back in 2003 he was the commercial guy. I loved the ad but wife loved the product pricing and delivery structure so she gave me the machine.
    this theory stands very strong with me ! Many thanks ! I guess it is time to buy a new computer AGAIN ! I will go with a note-book again as the price diff is slim and I have a 19" flat screen monitor and wireless keyboard which can be connected to any note-book.
    I have had a good luck with a compaq back in 2000 (still using it :-)) and for about 500-550 you can buy one that does all I need to do.
    Plus I will be able to work on my deck (recently enlarged to 30x12 size) and in my garage also.
    many many thanks guys !
    <a href="http://mydrive.roadfly.com/photos/pic.php?u=56726KDZYN&i=5166"><img src="http://mydrive.roadfly.com/photos/pic.php?u=56726KDZYN&i=5166" border="0"></a>

    1997 840CiA
    1990 Z1
    2002 Astro Van
    2002 Lexus GS300
    2007 Mazda CX9 AWD
    1998 Yamaha Blaster/Breeze


  11. #11
    Ethan W
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    Yes | No

    I can call you tomorrow and try to help you over

    the phone. Will that be OK?

    Ethan

  12. #12
    Ethan W
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    Yes | No

    I have one word for you. MAC :o) They're so

    freegin boring because they never break, they always work and you don't have to deal with the viruses, trojans and spyware....

    Trust me is worth the extra money. If you interested I can save you about 20% since I have an Apple Developer account which gives me some substantial discounts....

    Ethan

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    Yes | No

    Re: PLESE I need help with internet/DSL -

    Hi Laz. Try hooking up your notebook with an RJ45 (Ethernet) cable and see if it reacts the same way as your desktop. If it does the problem is the modem/router, if not the problem is the desktop computer.

  14. #14
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    Yes | No

    Cable, modem/router, ethernet card...in order

    I would check, in this order:

    1. Ethernet cable you are using. Take it somewhere else and try it to see if it causes problems there (friend's, business, etc.) Cables can and do go bad.

    2. If you just purchased the modem/router, you have a return period...I would exchange it just for the heck of it if I was still within that period. If everything worked fine before the new modem/router, my guess is that it is the problem.

    3. Once I've done the above, then I'd try another ethernet card, or even better yet, a wireless USB adapter (since you know the wireless works fine). I doubt it is the problem though (or the cable for that matter) if you didn't have the problem before adding the new modem/router.

    I always had my employees go from least expensive to most expensive suggestions for our customers, back when I was a Senior Technical Manager for Creative Labs. Ah, the good old days before iPod, lol.








  15. #15
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    Yes | No

    Aren't Apples the AOL of computers?

    Made for people that don't know any better?

    Just ribbing you!

    I prefer my Atari 800 personally, heheh.








  16. #16
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    Yes | No

    most software I use does not support MAC's

    but the good news is they switching over to internet based so it might not be an issue in a year or so.
    I just feel distant from the Mac's as never used one and always thought/believed they were only good for drawing/pictures and real work.
    also I found their system a little weird for many things after using pc for so long. not bad just non logical. after you learn it then it is fine, but living in a pc world it seemed weird at first.
    <a href="http://mydrive.roadfly.com/photos/pic.php?u=56726KDZYN&i=5166"><img src="http://mydrive.roadfly.com/photos/pic.php?u=56726KDZYN&i=5166" border="0"></a>

    1997 840CiA
    1990 Z1
    2002 Astro Van
    2002 Lexus GS300
    2007 Mazda CX9 AWD
    1998 Yamaha Blaster/Breeze


  17. #17
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    Yes | No

    Magic. Disabled firewall and all is good !!!!

    now this is weird. The same firewall was on my system since new, never caused a trouble. I disabled it and all went back to perfect. Its actually flying ! don't know how faster it is, but now I constantly hit 2.85Mbs download and 325kbp upload ! Not bad ! I love my computer again !
    Thanks guys, I received a lot of good and useful info ! I really appreciate all the help !!!!!!!!!!!!!!!!!!!!!

  18. #18
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    Yes | No

    I hope you have some sort of firewall installed or

    your excitement may be short lived. Never surf without a condom.

    ;-)


  19. #19
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    Yes | No

    Seriously...

    Jef is right - not a good idea to surf without a firewall.

    Is it possible the new modem/router you installed has its own firewall and it was conflicting with the firewall you were using in Windows?

    Also, some firewalls require a lot of tweaking to work properly with a router as opposed to just hooking up directly to the modem/LAN.

    You could try uninstalling and reinstalling the firewall from scratch with the new modem/router as perhaps the firewall will configure itself automatically for this new piece of hardware. The problem might be it still has the settings from the old one and cannot modify itself properly for the new one.

    You could also try a different firewall. I think XP comes with "Windows Firewall" and Zone Labs offers "ZoneAlarm" for free, which seems to be very highly rated all around.

    Sorry for any redundant info and hope this helps.

    Good luck!
    Rey



    1994 BMW 750iL
    1996 BMW 850CSi

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