I am writing to warn car owners not to use this insurace company! They have not renewed my partners car insurance after 10 yearswith the company and apparently this is now his fault as he didnt check that the direct debit had been taken! Not that they had even tried according to his bank (last payment taken in March renewal due end of month and now apparently not insured for a no fault incident that has taken part in april) The insurance ombudsman are involved! terrible company with no customer service!