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  1. #1
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    Area Dealers. New to area

    Hi all. Fairly new to the area. Have an 02 X5 that's been great, especially on day like today. I've been less than impressed with the service at Crown in Charlottesville and wondering about other dealers in the richmond, dc area. While the car is under warranty and maintenance, I'll use the dealership, but then plan on using independent. Thanks for any advice.

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    Re: Area Dealers. New to area

    If you were less than impressed with the BMW dealer in Charlottesville you will probably not be impressed with any of the BMW dealers in the Washington, D.C. area either, at least based on their 2003 CSI scores. BMW of Charlottesville had a significantly higher CSI during 2003 than any of the 6 BMW dealers around the Washington beltway.

    BMW of Sterling consistently advertises that they have the hightest CSI among the 6 Washington, D.C. area dealers.

    Hope this helps.

    Fred Meloan


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    Check out BMW of Towson


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    I use Tischer BMW but mostly because they are

    the closest to me. I used to use Curry's in VA. But their prices have gone up so much that I started working on my car myself if it is simple maint. and repairs.

    I did get mixed reviews of BMW of Sterling but mostly good.





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    Just strayed from BMW of Fairfax

    I have three BMW's, a Z3, 750IL and a M6. I have had all my work done at BMW of Fairfax but the prices are outrageous. I just took the 750 in to J&F Motors in Arlington for a new battery , oil change, new radiator , all new belts and complete oil service for this V12 and the price was under a Grand. Just to compare, I had the fuel lines replaced on the M6 and it was about $1,000. I know BMW's are not cheap, but the Dealers have really gotten out of hand.

  6. #6
    Dave Waldack
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    Re: Just strayed from BMW of Fairfax

    I can't say that I blame you. I have a 1995 740il that seems to have the worst luck and Fairfax has been of little to no help.

    Last year I had the gas tank implode. They blamed it on a crimped breather hose, but I I have my suspisions that they caused this after replacing a fuel pump. Don't even ask about the cost.

    The latest issue from last week was the ignition switch went bad and I could not shut the car off. $1000 later I will be getting it back.

    Top this off with the numerous electrical problems that palgue the car that the have never been able to pin point and I can say for certain that I will never own another BMW. I use to swear by the make.

    Oh well.

  7. #7
    Craig C.
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    Re: Just strayed from BMW of Fairfax

    I have a 1998 BMW 528i that has behaved pretty well, for the most part. Now either the air conditioner compressor or the AC clutch. I suspect that the I'm facing a worst-case scenario in which the two are connected and it will cost me the equivalent of the GNP of a Third World country to fix, if I take it to BMW of Fairfax.

    On a different note, this spring I was checking out new cars and went in to BMW of Fairfax to look at a new BMW 530. It's pretty nice on the inside, but I thought the exterior styling was a little weird, what with those "earbrow" headlights. Plus the iDrive is really cumbersome and it turns out that it's not an option. The sales guy didn't show much enthusiasm for the car either.

    I ended up going to Moore Cadillac in Tysons Corner and bought a new CTS that I absolutely love. It's every bit as well made as the BMW 530 and it cost about $10,000 less.

  8. #8
    David
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    Re: Just strayed from BMW of Fairfax

    Yes, stay away from Fairfax BMW.

    I tested a 330i and the guys was complaining about me breaking the speed limit (10mpg over. Ooooooooo!!!!) and refused to let me test on the highway.

    "We don't test on the highway" he said.

    I wonder how they sell M3s, let along any car at all.

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    Re: Just strayed from BMW of Fairfax

    I concur on Fairfax's cost - see my thread under the Passport discussion.

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    Re: Area Dealers. New to area

    J&F Motors in Arlington. Maybe a little out of your way, but is an independent who deals almost exclusively in BMW and gives dealer quality but at independant price.

  11. #11
    Green-Z
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    3x owner. Here is my take.

    Arlington has an ego problem. I've never been able to buy a car there. Tried three times since they are down the street from me. I tend to buy my cars in comfortable clothes (jeans, etc) so I guess they don't think I can afford a BMW, eventhough I have one. Good service dept though.

    Fairfax. I bought my 2nd Z3 there. Tried to buy my third there. My salesman called me the day they go the Z4s in. I was read to buy that day if I it passed the test drive. When I got there the manager said I couldn't test drive it because they'd lose sales because others wanted to look at them. Well, the manager was right, he lost a sale...mine. No loss, they have a terrible service dept and add all sorts of stupid fees to the bottom line when you go to take title. The funny thing is the manager called me back to tell me they were allowing test drive a couple days later and I had the high privelege of telling him I put a deposit elsewhere. That was fun.

    Sterling. Never been there yet, but they have a great reputation, and huge inventory. Maybe next time I'll try 'em

    Passport. Bought my 1st and latest car from them. It really depends on who you deal with here. Some will deal and are very nice. My guy last time, Jurn, was terrific, and ready to deal. None of the usually BS acts some salemen put on. Others are not so great. They have there share of clowns there. Service dept is OK, but they are chintzy with the service loaners. I'll buy from them again if I get a good deal, otherwise, I'll probably try out Sterling.


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    Re: Area Dealers. New to area

    Here's another vote for J&F Motors. I've used them for almost 20 years on a variety of BMWs, including my current '03 M5 and the wife's '99 540i wagon. They are honest and competent.

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    Re: Area Dealers. New to area

    I use Tischer in Silver Spring for parts, however, I do most of my own work. I strongly reccommend a guy over there named Donnie Mitchell if you need anything for your vehicle. The guy really knows his stuff.

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    Donnie Mitchell is the man!!!

    I agree with LB...Donnie used to work at Passport, and he is a BMW genius! He diagnosed a problem with my wife's 7 series when nobody else had a clue. He is honest and great to deal with. Thanks, LB...I didn't know where he went!!!

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    Re: Donnie Mitchell is the man!!!

    Do you have contact info for Donnie Mitchell?
    Thanks,
    Elias1993 740i dark silver 125k miles Fairfax Virginia

  16. #16
    BMWDUDE
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    Re: Donnie Mitchell is the man!!!


  17. #17
    BMWDUDE
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    Re: Donnie Mitchell is the man!!!

    TISCHER BMW 301-890-3000

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    Re: Area Dealers. New to area

    Good deal for Donnie! I wondered where he snuck off to - I know him from Passport. I don't get by Tischer too often but I'll kep that in mind.

  19. #19
    Jon in Woodbine, MD
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    Re: Area Dealers. New to area

    I have been using Russel BMW in Catonsville, MD for several years and have always been happy with their service. Never had a problem with getting a loaner car for any service I have had done there.

  20. #20
    Jake
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    stay away from bimmer's in arlington

    those guys are a bunch of clowns. they took the most basic bodywork and totally messed it up. overspray, non-matching paint color, fingerprints (!) in the paintwork, where the heck does it end?!?!?!

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