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  1. #1
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    Member No: 26504 Christocosmo is an unknown quantity at this point Christocosmo's Avatar
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    Excellent customer service

    ... So I'm looking at buying tires and I finally decide to go with a Bridgestone RE750 (siped) as rainy weather tires on the winter wheels for my 7; I have a Monday a.m. appointment at Les Schwab, and the general manager gets me right in. They pull the car in, and I walk around to watch them work on the car, and as it turns out I have the Tires from Hell ~ zero pressure Michelin run-flats that are a [Oops!] and a half to get off the wheel (Star Spke style 70). Long story short, all 4 wheels get damaged in the process of removing the tires. What does Les Schwab do ? They have all 4 wheels stripped and refinished to factory spec ! I work in retail so I'm a pretty harsh critic with customer service, but these guys stepped up to the plate, never made excuses for anything and took care of me ~ I highly recommend these guys. I went to the Les Schwab in Hazel Dell so if you are looking at tires call Dan Kiely, general manager, at 360-693-4170. NO I do not work for them, I'm just a very happy customer.
    Chris
    '98 Arctic Silver 528i
    '00 Royal Red 740i Sport

  2. #2
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    Seattle, WA, United States
    Member No: 35891 mwong is an unknown quantity at this point mwong's Avatar
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    Glad to hear a good story!

    So often the stories are when things go poorly!


    M.Wong
    E38 2000 740iL Orient Blue

    E39 2003 540i/6 Sterling Gray (European Delivery)

    E30 1987 325i Royal Blue (Passed on to a new family.)





  3. #3
    jim86325es
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    Alki? I remember that well...

    we'd party there before the big shows at the Kingdome (may it rest in pieces).

  4. #4
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    Everett, WA, United States
    Member No: 32419 gregory528iT is an unknown quantity at this point gregory528iT's Avatar
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    Good to know, especially with there latest

    commercial on TV.. showing the A hole driver of an E39, jump out of line and drive across the spike strip. and saying something like.. "Time for new tires?" errrrr. not if you portray BMW drivers this way. :)


    In MY bag.
    Copper head 10.5 loft. EI-70 Tour Stiff
    Taylor Made Tour Spoon, 14 loft, Steel Stiff
    Titleist 990B 2-PW, Dynamic Gold S300
    Titleist 54 SW, DG, Stiff
    Snake Eyes 60 LW, DG, Stiff
    Oddessy "Dual Force 440" (bullseye with insert) putter, 34"
    Winn Grips





  5. #5
    Vancouver Bimmer
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    Been going there for a while, here's another one

    Heading up to Mt. Hood on to go snowboarding early in the morning and I couldn't find my chains. Store wasn't open but there were employees inside, they let me in and I bought my chains before they opened.

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