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Thread: A morning at Tischer BMW.
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10-04-2004 12:48 PM #1
- Location
- Laurel, MD, United States
Member No: 75805
- Join Date
- May 2003
- Posts
- 8,258
- Rep Power
- 0
A morning at Tischer BMW.
My steering wheel developed a shimmy again a week ago. The same symptoms as the Thrust Arm Bushings going south. A bit surprised that they were replaced on April 10th 2004.
Inspected the rotors and pads...all fine.
Made an appointment at Tischer and went in this morning. They took the car for a drive to see what is going on.
I am waiting in the lounge..This guy walks up and asks "Dude..What year is that?". "It's a 97" I say. "A 1997? I thought they stopped making ///M1 a long time ago?", he said. I said "Oh..It's not an ///M1. Its a 840 Ci".
"Man, It is one sick ride", he exclaimed. "Thank you", I nodded.
So the car comes back after the drive. I am told that the Thrust Arm bushing are shot (Leaking?). I said "How can it be shot when it was replaced by you last April?". He said "Oh? Let me take a look". He looked through the service records and found the invoice and verivied it was done. So I questioned "Hay! Was it Pre-Loaded when it was put on the last time? The only way it could fail is if it was not preloaded. The weight of the car should have been on it before it was torqued".
He looked at me with a slightly stunned eyes and asked me to wait a second as he went on to talk to the Tech who did it the last time. Then he came back and said "Ok Sir, We will replace the bushings under warrenty and make sure to preload them this time. Please wait in the lounge and we will call you when it is ready".
A long boaring while later my car was done. They even rebalanced the wheels. And I was out the door. The car is without shimmy now and I am happy.
Not bad Tischer....Not bad at all, But wish it was done correctly the first time.
"I am no expert...but I did stay at a Holiday Inn once."
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10-04-2004 01:11 PM #2
- Location
- King of Prussia, PA, United States
Member No: 58225
- Join Date
- Nov 2002
- Posts
- 8,468
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don't you love it when you have to tell the
mechanics how to do the work properly... gets me every time
glad to see that they did right by you
Sport Package, DSP, Xenons, 2 tone BLK/GREY Interior,
Modifications:
Powerchip Gold 93,M5 rear sway
Shadow Badged, Shadow Chrome Grill,
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10-04-2004 05:09 PM #3
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10-05-2004 05:09 PM #4
- Location
- Laurel, MD, United States
Member No: 75805
- Join Date
- May 2003
- Posts
- 8,258
- Rep Power
- 0
They are pretty good with cars that are familier
to them. They did great jobs on E38 and E32 but not very familier with the E31.
However there is a tech named Steve at Tischer who is one of MD's best BMW techs.
1997 BMW 840Ci (For Sale Details).
"I am no expert...but I did stay at a Holiday Inn once."
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09-23-2005 11:12 AM #5
Re: A morning at Tischer Acura of Laurel MD.
I am very upset at the service ar the Ticher Acura of Laurel MD. Thay have had my car for 2 weeks and returned it to me with a broken oil pan and are saying it is not their fault. I started driving out of the dealership and ran over nothing and 5 minutes later my oil light came on and my car started smoking. Please help, I am a very loyal cutomer and hope Tischer will fix this. Thank you.
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09-23-2005 12:08 PM #6
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10-11-2005 02:55 PM #7
- Location
- Laurel, MD, United States
Member No: 75805
- Join Date
- May 2003
- Posts
- 8,258
- Rep Power
- 0
Sorry Zareen. I have no affiliation with Tischer
Especially the Tischer Acura in Laurel. The only thing I can say is if you are not happy with the service....Escalate it. Not sure about Acura but BMWNA is fairly forthcoming with solutions. Try to contact Acura Corporate for North America Monday through Friday, 6:00 AM to 5:00 PM Pacific Standard time at the toll-free number (800) 382-2238.
HTH.
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08-17-2008 06:30 PM #8
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10-02-2008 04:44 PM #9
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