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10-04-2006 09:40 PM #21
Re: ABS Rocks!
Well, if you're a sucker for someone who can work on your car and sweet talk you with some "I remember when" stories then yeah, ABS is your place. I agree with the previous more negative comments. Its not attention to detail, its seeing the willingness of the customer to hand over a blank cheque. Everybody's your friend when you're slinging cash at them and if you find that thats something to brag about, then you're a fool.
10-11-2006 12:12 PM #22
Re: From an ex-longtime ABS customer
I could not agree more. Once I started asking to see a break down of parts and labor, or a desire to do work in stages (e.g., front brakes this week rear brakes in two weeks), I received a very cold response. When asked for the break down on parts v. labor, Grant told me it didn't matter and why did I need to know. After giving this guy several thousands of dollars to do repairs, he still gives me attitude. News for Grant: you need us far more than we need your service.
I've switched to Martin's as well and have nothing but positive things to say, and a little additional money in my pocket.
07-05-2007 11:05 AM #23
- Silver Spring, MD, United StatesMember No: 154852
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- Jul 2007
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11-26-2008 10:55 AM #24
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